Questions?

Are helmets required? – Yes! For your safety, helmets will be required for our 2019 ride.

Are scooters or motorized vehicles allowed? – Sorry, No! For your safety, no motorized vehicles or electric scooters are permitted.

Are JUMP Bikes allowed? Yes.

Are T-Shirts Guaranteed? – If you register before June 14th, yes! If you miss the deadline, we will do our best to supply shirts for all registrants.

Will food and drinks be available? – Yes! We will have plenty of food trucks, ice cold beer, and Tito’s Vodka cocktails.

Will there be bike parking? There will be plenty of bike racks for all of our guests, but not bike valet. That means you need to bring your own lock! We are not responsible for lost, stolen or damaged bicycles.

What happens if it rains? – For your safety, we would never have guests ride in severe weather. If the weather seems questionable, check our Facebook/Twitter pages for updates. Because this is for charity, we will not issue refunds for inclement weather. Thank you for understanding!

What time does the event start? – The pre-party begins at 7 pm, registration and check-in will open at 7pm and we’ll hit the streets for the ride at 11pm.

How long does the ride take? – The ride is roughly 7 miles and it typically takes between 30 minutes and 1 ½ hours. Just remember, it’s a ride not a race! Click here to see the route.

Do you offer bicycle rentals? – Unfortunately, we aren’t offering bicycle rentals. We really love our friends at Free-Flite and JUMP, and we suggest you check with them first! Or, click here to see an awesome list of bike rental shops on AtlantaBike.org. 

Where should I park? Guests are encouraged to take a car service or ride bikes! You may also take Marta (10th Street Midtown Station), park at Park Tavern, or in the Sage Parking Deck at Piedmont Park. The Sage Parking Deck will close its gates at 1:30 a.m. Parking at most places is between $5-$15.

What is your refund policy? –All tickets purchased for the June 7th event are valid for the postponed date, June 21st. We also want to make sure we get your 2019 t-shirt in your hands. We’re hosting a t-shirt pickup day on Wednesday, June 19th, and we will announce the time and location on our website very soon. Check back here next week for details!

Since the Atlanta Moon Ride began, we have been donating all of the event’s proceeds to Bert’s Big Adventure, which provides a 5-day, magical, all-expenses-paid journey to Walt Disney World for children with terminal and chronic illnesses and their families, as well as supportive year-round programs. We hate nothing more than to disappoint any fellow Moon Rider, but because this event is for charity, we are not offering refunds.

We are so grateful for your support of the Atlanta Moon Ride. If you’re not familiar with the charity, please do take a minute to learn more about their incredible work. Please let us know if we can help in any other way and we thank you in advance for understanding! For more questions, concerns or inquiries, please email info@atlantamoonride.com or fill out the contact form on the right side of this page. Thank you!

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